Privacy Policy

Last updated: 1st January 2026

VectorSpecialist B.V. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Data Controller Information

VectorSpecialist B.V. is the data controller for the personal data we process. We are registered in the Netherlands with registration number NL49283715 and our registered address is Hoofdstraat 93, 3063 VL Rotterdam, South Holland, Netherlands.

Data Collection

The data we collect includes personal information you provide directly to us and information collected automatically through your use of our website. We collect the following types of personal data:

• Contact information (name, email address, phone number)
• Business information (company name, industry, project requirements)
• Communication data (messages, enquiries, support requests)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, interaction patterns)
• Marketing data (preferences, communication history)

How We Use Your Information

We use your personal data for legitimate business purposes and in accordance with applicable data protection laws. How we use your information depends on the services you use and your preferences:

• To provide and deliver our design services
• To communicate with you about your projects and enquiries
• To process payments and manage our business relationship
• To improve our website and services
• To send marketing communications (with your consent)
• To comply with legal obligations and resolve disputes

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to fulfil our service agreements
• Legitimate interests: For business operations, website improvement, and customer support
• Consent: For marketing communications and optional services
• Legal obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted third parties in the following circumstances:

• Service providers who assist in delivering our services
• Payment processors for transaction handling
• Analytics and marketing platforms (Google Analytics, Google Ads)
• Legal authorities when required by law
• Business partners with your explicit consent

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Generally, we keep:

• Client data for the duration of our business relationship plus 7 years
• Marketing data until you withdraw consent or for 3 years of inactivity
• Website analytics data for up to 26 months
• Legal and financial records as required by law

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for consent-based processing

International Data Transfers

We may transfer your data to countries outside the European Economic Area (EEA) when using certain service providers. When we do so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out:

• Email: privacy@vectorspecialist.pro
• Phone: +31 105634540
• Address: Hoofdstraat 93, 3063 VL Rotterdam, South Holland, Netherlands

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.